New York Times has an interesting article asserting that Costco has proved (reg. reqd.) that you don't need to abuse your employees to make a profit. This is a lesson that needs to be relearned from time to time. Henry Ford, for all his faults, proved the same thing in 1914. Unlike Ford and Wal-Mart as well, Costco has apparently been tolerant of unions.
This is an incredibly positive piece, including the claim that Costco is actually more profitable than Sam's club. It doesn't, however, address concerns about the social and environmental problems related to the supersizing of retail establishments.
7/27/2005 7:28 AM